Tenant FAQs | Astute Property Group

TENANT FAQs 

How do I view a property I am interested in?

All our available properties are listed on TradeMe.  You can express your interest in viewing a property, or register for a pre-designated viewing time by clicking on the Viewing Tracker link on the TradeMe listing, or by going to https://astutepg.viewingtracker.com 

How do I apply to rent a property I have viewed?

If you are interested in renting one of the properties you have viewed through Astute Property Group the next step is to complete a Tenancy Application Form.   You can complete a Tenancy Application Form HERE

Please Note: Everybody over the age of 18 MUST complete their own application form.

How much do I have to pay to move into a property?

To move into one of our properties you will need to pay the equivalent of 4 weeks rent for bond, one week worth of rent as a letting fee and your first weeks rent when you sign the Tenancy Agreement.

Do I need insurance?

It is highly recommended and a condition of your Tenancy Agreement with us. The landlords insurance will not cover your contents and personal possessions and if you were to cause any damage to the property this is best dealt with through your insurance company.

How can I keep my rental property ventilated and mould free?

See our ten tips for keeping your rental property well ventilated so it stays warm, dry and mould free for healthy renting.

What will astute property group do if I don't pay my rent?

Astute Property Group will contact you to find out what the problem is. If the rent is still not paid after 2 days, we will issue you with a 14 day breach notice. This gives you another opportunity to correct the missed payment/s.

If you have still not paid the rent owing towards the end of the 14 day period, a mediation or hearing will be scheduled through Tenancy Services. This will result in the rent owed to be paid off over a suitable period and/or the tenancy terminated.

Being in rent arrears frequently or taking a long time to rectify missed payments will also have a negative effect on our ability to give you a good reference.

If I want to move out, how much notice do I have to give?

If you are on a periodic tenancy you must give at least 21 days written notice. You are bound by the Residential Tenancies Act to pay rent up until this date - the only exception being if the property can be re-tenanted beforehand. The landlord cannot double charge rent on a property.

If you are on a fixed term tenancy you are responsible for rent until the end of this fixed term date.

Who is responsible for the services at the property?

Currently in Wellington water charges are included in owners rates payments and are covered under the rent.  However should this change and water becomes metered then tenants will be responsible to cover the costs for their usage.

Tenants are responsible for all costs associated with their power consumption.  The owner is required to provide safe and working fittings and fixtures.

If a tenant chooses to have phone, internet or TV on at the property all costs associated with setup and usage are at their cost.  If works need to be undertaken to have these installed permission must be granted by the Landlord and the work carried out by a qualified tradesperson.

We recommend using Fast Connect to assist in setting your chosen services up.  They are FREE and can provide you quick information about multiple companies and discounts all in one place.

Can I be asked to leave the property?

There are a number of reasons why you could be asked to leave the property.

If the owner decides to sell the property:
You will be sent a letter telling you of the owner's intentions. Astute property Group will discuss with you suitable access for potential buyers. If the property is sold and the buyer requires vacant possession, you will be given 42 days written notice. If you decide to leave earlier you are bound by the Residential Tenancies Act to give 21 days written notice to the landlord and pay rent up to the date you vacate the property.

The owners or their family want to move back in:
They must give you 42 days written notice. If you decide to leave earlier you are bound by the Residential Tenancies Act to provide 21 days written notice to the landlord and pay rent up to the date you vacate the property.

The owner wants to end your tenancy:
They must give you 90 days written notice to vacate the property. If you decide to leave earlier you are bound by the Residential Tenancies Act to provide 21 days written notice to the landlord and pay rent up to the date you vacate the property.

How often will the property I am renting be inspected?

Most properties we manage are inspected on a 4 monthly basis and a comprehensive report of all maintenance issues sent to the landlord. However, there is no limit to how often a landlord may inspect a property provided they give you 48hrs notice prior to the inspection.

How often can my rent be increased?

Under the Residential Tenancies Act rent can not be increased more then once every 180 days, and the landlord must give the tenant 60 days written notice of the increase.

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Lane Park Business Centre,
Office 4, 22 Lane Street,
Wallaceville, Upper Hutt

04 528 3793
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04 528 3794

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