TENANT FAQs
How do I view a property I am interested in?
Please contact our staff on the contact details provided with your details and the property you are interested in viewing. We will organise a viewing time and email or txt you back with the details.
How much do I have to pay to move into a property?
To move into one of our properties you will need to pay the equivalent of 4 weeks rent for bond, one week worth of rent as a letting fee and your first weeks rent when you sign the Tenancy Agreement.
Do I need insurance?
It is highly recommended and a condition of your Tenancy Agreement with us. The landlords insurance will not cover your contents and personal possessions and if you were to cause any damage to the property this is best dealt with through your insurance company.
How can I keep my rental property ventilated and mould free?
See our ten tips for keeping your rental property well ventilated so it stays warm, dry and mould free for healthy renting.
What will astute property group do if I don't pay my rent?
Astute Property Group will contact you to find out what the problem is.
If the rent is still not paid after 2 days, we will issue you with a 14
day breach notice. This gives you another opportunity to correct the
missed payment/s.
If you have still not paid the rent owing
towards the end of the 14 day period, a mediation or hearing will be
scheduled through Tenancy Services. This will result in the rent owed to
be paid off over a suitable period and/or the tenancy terminated.
Being in rent arrears frequently or taking a long time to rectify missed payments will also have a negative effect on our ability to give you a good reference.
If I want to move out, how much notice do I have to give?
If you are on a periodic tenancy you must give at least 21 days written
notice. You are bound by the Residential Tenancies Act to pay rent up
until this date - the only exception being if the property can be
re-tenanted beforehand. The landlord cannot double charge rent on a
property.
If you are on a fixed term tenancy you are responsible for rent until the end of this fixed term date.
Who is responsible for the services at the property?
Currently in Wellington water charges are included
in owners rates payments and are covered under the rent. However should
this change and water becomes metered then tenants will be responsible
to cover the costs for their usage.
Tenants are responsible for all costs associated with their power
consumption. The owner is required to provide safe and working
fittings and fixtures.
If a tenant chooses to have phone, internet or TV on at the property
all costs associated with setup and usage are at their cost. If works
need to be undertaken to have these installed permission must be granted
by the Landlord and the work carried out by a qualified tradesperson.
We recommend using Fast Connect to assist in setting your chosen
services up. They are FREE and can provide you quick information about
multiple companies and discounts all in one place.
Can I be asked to leave the property?
There are a number of reasons why you could be asked to leave the property.
If the owner decides to sell the property:
You
will be sent a letter telling you of the owner's intentions. Astute
property Group will discuss with you suitable access for potential
buyers. If the property is sold and the buyer requires vacant
possession, you will be given 42 days written notice. If you decide to
leave earlier you are bound by the Residential Tenancies Act to give 21
days written notice to the landlord and pay rent up to the date you
vacate the property.
The owners or their family want to move back in:
They
must give you 42 days written notice. If you decide to leave earlier
you are bound by the Residential Tenancies Act to provide 21 days
written notice to the landlord and pay rent up to the date you vacate
the property.
The owner wants to end your tenancy:
They
must give you 90 days written notice to vacate the property. If you
decide to leave earlier you are bound by the Residential Tenancies Act
to provide 21 days written notice to the landlord and pay rent up to the
date you vacate the property.
How often will the property I am renting be inspected?
Most properties we manage are inspected on a 4 monthly basis and a comprehensive report of all maintenance issues sent to the landlord. However, there is no limit to how often a landlord may inspect a property provided they give you 48hrs notice prior to the inspection.
How often can my rent be increased?
Under the Residential Tenancies Act rent can not be increased more then once every 180 days, and the landlord must give the tenant 60 days written notice of the increase.
CONTACT
Lane Park Business Centre,
Office 4, 22 Lane Street,
Wallaceville, Upper Hutt
04 528 3793
or
04 528 3794
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